I am about to lose a house that I put an offer on, because I am unprepared to write a check. I was "promised" by my bank that it would take 2 Days to approve a HELOC Loan (this loan is NOT being taken out against the house that we are selling). This is a bank that I have been using for 25 years. It appears, after what I've witnessed the past few weeks, they are completely incompetent. I have had a past mortgage with them (that I paid off) and all seemed fine. We call them daily for updates, and they always seem confused, unsure of who we should speak to, and (on more than one occasion) they have asked for the same documentation 2 & 3 times. The craziest part is, we were told (by our Mortgage Rep) that we could be "approved" for a loan 3 x the amount that we actually asked for. So there is truly NO reason why this is dragging out. Do I have a defense? Or do I just lose the house, say "Oh Well" and move on? ... WITH A DIFFERENT BANK!